Terms & Conditions
1. Introduction
KST Agency is a digital marketing agency based in Romania, specialized in providing professional digital marketing services to clients worldwide, with a focus on the UK and European markets. These Terms and Conditions (“Terms”) govern your use of our website [kstagency.com] and the services we offer.
By accessing our website or engaging our services, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
2. Our Services
We offer a full range of digital marketing services, including but not limited to:
Search Engine Optimization (SEO) tailored for UK and European markets
Pay-Per-Click (PPC) campaign management (Google Ads, Facebook Ads)
Social media marketing and community management
Branding and content creation
Digital marketing consultancy for businesses targeting international customers
Detailed descriptions of our services can be found on our website.
3. Booking & Payment
Booking: To start a project, you must provide accurate information about your company and marketing goals.
Payment: Payment terms will be set forth in the service agreement or invoice. Accepted payment methods will be communicated during booking.
Please verify all information before confirmation. KST Agency is not responsible for delays or errors caused by inaccurate data provided by the client.
4. Changes & Cancellations
Cancellation: To cancel or reschedule services, notify us promptly. Cancellations made within 48 hours of the scheduled start date may incur a fee of up to 50% of the agreed service price.
Changes: Any change to the scope or timing of services must be agreed upon. Additional fees may apply.
5. Client Responsibilities
Clients agree to:
Provide truthful, complete, and timely information to facilitate service delivery.
Approve deliverables and provide feedback within agreed deadlines.
Comply with applicable laws and respect intellectual property rights for all materials supplied.
Ensure that content provided is lawful and appropriate for marketing purposes.
6. Our Responsibilities
KST Agency commits to delivering professional digital marketing services with reasonable skill and care. However, we are not liable for:
Delays or results impacted by third-party platforms or external factors outside our control.
Losses caused by client’s failure to provide timely input or approvals.
Indirect or consequential damages such as lost revenue or reputational harm.
7. Liability & Insurance
Our total liability is limited to the fees paid for the services provided. We do not accept liability for indirect, incidental, or consequential damages. Clients are responsible for their own business insurance.
8. Prohibited Content & Activities
Clients must not provide or request marketing content that:
Violates any laws, regulations, or third-party rights.
Is illegal, defamatory, obscene, or harmful.
Contains malware, viruses, or any material that could damage KST Agency’s reputation or systems.
9. Privacy & Data Protection
KST Agency respects your privacy and complies with GDPR and relevant data protection laws. We collect and process personal data only to the extent necessary to provide our services, as detailed in our Privacy Policy. By using our services, you consent to this data processing.
10. Intellectual Property
All content on kstagency.com and deliverables provided by KST Agency are our property or licensed to us. You may not copy, distribute, or reuse our content without prior written consent.
11. Governing Law & Jurisdiction
These Terms are governed by Romanian law. Any disputes shall be resolved amicably or, if necessary, by courts competent in Romania. By using our services, you accept these conditions regardless of your location.
12. Updates to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated Effective Date. Please review regularly.
13. Contact Us
For questions about these Terms or our services, contact us at:
Email: contact@kstagency.com