Privacy Policy

1. Introduction – Your Privacy Matters to Us

Welcome to KST Agency. We are a digital marketing agency committed to helping businesses grow through strategy, branding, technology, and data. Protecting your privacy is a top priority for us.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or use our services.

By accessing our website or engaging with our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Who We Are

This website is operated by KST Agency Serv SRL, a registered business offering digital marketing services including branding, advertising, website creation, AI implementation and CRM development.

  • Business Name: KST Agency Serv SRL

  • Registered Address: Costesti village, Gorj, RO

  • Email: contact@kst.agency

  • Phone: +40761055055

3. What Data We Collect

We collect personal data directly from you when you interact with us via our website, email, contact forms, or marketing campaigns. This may include:

  • Identity and Contact Data: Name, email address, phone number, company name.

  • Business Information: Project details, marketing objectives, business goals.

  • Technical Data: IP address, browser type, device information, pages visited.

  • Communication Data: Any messages you send us via forms, chat, or email.

  • Marketing Preferences: Your opt-in status for newsletters or offers.

4. How We Use Your Data

We process your data for the following purposes:

  • To respond to your inquiries or requests.

  • To deliver our services (consulting, marketing, development, etc.).

  • To improve our website and client experience.

  • To manage our client relationships and internal records.

  • To send you relevant updates, only if you’ve opted in.

  • To meet legal or contractual obligations.

5. Legal Basis for Processing

We process your data based on one or more of the following grounds:

  • Your consent (e.g., newsletter signup).

  • Contractual necessity (e.g., providing services you requested).

  • Our legitimate interest (e.g., improving our offerings).

  • Compliance with legal obligations (e.g., invoicing, audits).

6. Data Sharing

We do not sell or rent your data. We may share your data only with:

  • Trusted service providers, such as hosting, analytics, CRM or email marketing platforms.

  • Legal authorities when required by law.

  • Business partners or subcontractors involved in your project, only with your knowledge or consent.

7. Data Security

We implement appropriate security measures to protect your data against unauthorized access, loss, or disclosure. These include encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access – Request a copy of your personal data.

  • Rectification – Correct incomplete or inaccurate data.

  • Erasure – Request deletion of your data, under certain conditions.

  • Restriction – Limit how we use your data.

  • Portability – Receive your data in a structured format.

  • Objection – Object to data processing, especially for marketing.

  • Withdraw consent – Where consent is the legal basis, you may withdraw it at any time.

To exercise any of your rights, contact us at: contact@kst.agency

9. Cookies and Tracking

We use cookies and tracking technologies to:

  • Ensure proper website functionality.

  • Analyze website traffic and performance (e.g., Google Analytics).

  • Personalize your experience and deliver targeted content.

You can manage your cookie preferences in your browser settings or via our cookie banner when visiting the website.

For more, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with a new effective date. Please review it regularly.

12. Contact Us

If you have any questions or concerns about your personal data or this policy, please contact us:

📧 contact@kst.agency